Raj Admission Consultancy Limited is committed to protecting your privacy and handling personal information fairly, lawfully and transparently. This notice explains what we collect, how and why we use it, the lawful bases we rely on, and the rights available to you.
Last updated: 1 September 2026Raj Admission Consultancy Limited
5 Mile End Road (1st Floor), London, E1 4TP, United Kingdom
Raj Admission Consultancy Limited ("RAC", "we", "our" or "us") is committed to protecting your privacy and handling personal information fairly, lawfully and transparently. This Privacy Notice explains what personal information we collect, how and why we use it, the lawful bases we rely on, who we may share it with, how long we keep it, and the rights available to you under UK data protection law.
Raj Admission Consultancy Limited is the data controller responsible for the personal information described in this Privacy Notice.
Depending on how you interact with us and the services you request, we may collect or use:
In some circumstances, information provided as part of an application or support request may reveal special category personal data, for example racial or ethnic origin, health or disability information. We only process such information where it is necessary for the relevant purpose and where an additional condition under UK data protection law applies. Where explicit consent is the appropriate condition, we will seek it separately. We do not require special category information unless it is relevant to the service, application or legal requirement.
We only process personal information where we have a lawful basis. The basis used depends on the purpose and the circumstances. The main purposes and bases that may apply are:
| Purpose | Examples | Lawful basis |
|---|---|---|
| University applications and educational consultancy | Assess eligibility; prepare, submit and manage applications; communicate about admissions and enrolment; provide requested support. | Contract or steps at your request before entering a contract; legitimate interests where appropriate; consent where required. |
| Funding, eligibility and supporting checks | Assess information needed for course, funding or related application requirements. | Contract; legal obligation where applicable; consent where required. |
| Client/customer account administration | Maintain registration details, service records and preferences. | Contract; legitimate interests in administering and improving our services. |
| Communications and enquiries | Respond to enquiries, provide updates, keep records of communications and deal with complaints or claims. | Contract; legitimate interests; legal obligation where applicable. |
| Marketing | Send marketing communications where permitted and manage marketing preferences. | Consent where required, or legitimate interests where permitted by law. You may opt out at any time. |
| Website operation and improvement | Maintain security, understand website use and improve our services. | Legitimate interests; consent for non-essential cookies or similar technologies where required. |
| Legal and regulatory compliance | Meet legal, regulatory, accounting, fraud-prevention or lawful authority requirements. | Legal obligation; legitimate interests where appropriate. |
| Recruitment | Assess job applications, verify qualifications, references and right to work, and manage recruitment. | Steps before entering an employment contract; legal obligation; legitimate interests; consent where appropriate. |
Where we rely on legitimate interests, those interests may include operating and improving our education consultancy services, maintaining accurate business records, protecting our systems, handling enquiries and complaints, and managing relationships with clients and education partners. We consider whether these interests are overridden by your rights and interests before relying on this basis.
We obtain most personal information directly from you. Where relevant to the service or application, we may also receive information from partner universities or educational establishments, referral partners or authorised agents, employers or referees, funding providers, and other authorised third parties.
We may share personal information where necessary with:
We only share information that is reasonably necessary for the relevant purpose and require service providers processing personal data on our behalf to protect it appropriately.
Some universities, service providers or other recipients may be located outside the United Kingdom. Where a restricted international transfer occurs, we will use an appropriate safeguard required by UK data protection law, such as UK adequacy regulations or approved contractual safeguards (including the UK International Data Transfer Agreement or the UK Addendum to approved standard contractual clauses), as applicable. You may contact us for further information about the safeguards relevant to your personal information.
Our current core retention periods are:
Other records are kept only for as long as reasonably necessary for the purpose for which they were collected, including to meet legal, accounting, regulatory, dispute-resolution or record-keeping requirements. In deciding retention periods, we consider the nature and sensitivity of the information, the purpose of processing, legal requirements and whether the purpose can be achieved in another way.
We use appropriate technical and organisational measures designed to protect personal information against unauthorised or unlawful access, alteration, disclosure, loss or destruction. Access is limited to those who need the information for legitimate business purposes. No internet transmission or electronic storage method can, however, be guaranteed to be completely secure.
We do not use solely automated decision-making or profiling that produces legal effects, or similarly significant effects, for individuals in connection with our consultancy services.
Depending on the circumstances and the lawful basis used, you may have the right to:
These rights are subject to legal conditions and exemptions. If you make a valid rights request, we will respond without undue delay and normally within one month. To exercise your rights, contact us using the details in section 2.
Our website may use cookies and similar technologies to operate the site, remember preferences, understand use and improve services. Where required, we will ask for consent before placing non-essential cookies. You can also manage cookies through your browser settings, although disabling some cookies may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy information provided by any third party you visit.
Our services are generally intended for individuals aged 18 or over. We do not knowingly collect personal information from children through our standard services. If you believe that we have received a child's information in error, please contact us.
If you have concerns about how we use your personal information, please contact us first using the details in section 2 so that we can investigate and respond.
You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your personal information.
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk
We may update this Privacy Notice from time to time to reflect changes in our services, legal requirements or data-handling practices. The latest version will be made available through our usual communication channels or website, with the 'Last updated' date amended.